Updated: 1 January 2026

Privacy Policy Mari88 — Protecting Your Data Is Our Priorities

We know you trust us with your personal information — and we take that trust seriously. This document transparently explains how mari88 collects, uses, stores, and protects your data as a player on our platform in Malaysia.

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Privacy Commitment Mari88 to You

Six core principles that guide how we handle the personal information of every Malaysian player on our platform.

Full 256-bit SSL Encryption

All data transmitted between your device and the mari88 protected by 256-bit SSL encryption — the same level of security used by leading banking institutions including Maybank and CIMB in Malaysia.

No Sale of Data to Third Parties

Your personal information — name, phone number, email, and payment details — never sold, rented, or shared with third parties for marketing purposes without your explicit prior consent.

Secure Data Storage

Your data is stored on servers protected by multi-layered firewalls, strict access controls, and regular security audits. Only authorised personnel may access your information, and solely for legitimate operational purposes.

Full Control in Your Hands

You have the right to access, correct, or request deletion of your personal data at any time. Simply contact our support team mari88 and we will process your request within 14 business days.

Data Minimisation

We only collect data that is strictly necessary to provide platform services mari88. No excessive data collection — every piece of information we request has a clear and legitimate purpose.

Immediate Notification in the Event of a Breach

In the unlikely event that your data may be compromised, mari88 committed to notifying you within 72 hours via email or account notification, in line with international data protection best practices.

This Privacy Policy ("Policy") describes the privacy practices of mari88 ("we", "platform") in relation to personal information that you ("user", "member", "you") provide or that we collect when you use the platform mari88 on the mari88.bet website and related applications.

ℹ️ By registering for or using the services of mari88, you agree to the terms of this Privacy Policy. If you do not agree, please discontinue use of our platform.

SECTION 1

Information We Collect

As a responsible online entertainment platform, mari88 collects several categories of information to enable us to provide a secure, fair, and personalised experience for Malaysian players.

1.1 Information You Provide Directly

When you register an account or use our services, you may be asked to provide:

  • Identity Information: Full name as per MyKad or passport, date of birth, and identification number.
  • Contact Information: Active email address, Malaysian phone number (e.g. +60 12-xxx xxxx), and residential address.
  • Financial Information: Bank account details for withdrawals, and e-wallet information you use (Touch 'n Go, GrabPay, DuitNow, Boost, ShopeePay).
  • Verification Documents: A copy of your MyKad, bank statement, or other documents required for the KYC (Know Your Customer) process.

1.2 Automatically Collected Information

While you are using the platform mari88, our system automatically collects:

Data Type Example Purpose
Device Data Device type, OS, screen resolution Platform Optimisation
Network Data IP address, ISP, country location Account Security
Activity Data Games played, active time, betting history Compliance & Audit
Cookie Data Session cookies, preference cookies, analytics cookies User Experience
Transaction Logs TnG deposits, DuitNow withdrawals, bonus history Financial Records
SECTION 2

How We Use Your Data

Mari88 uses the information collected for the following purposes, and we are committed to ensuring your data is not used beyond the scope stated here without your consent:

2.1 Platform Operations & Service Delivery

  • Processing account registration and verifying your identity through the KYC process as required by law.
  • Processes your deposits and withdrawals via Touch 'n Go eWallet, GrabPay, DuitNow, Boost, ShopeePay, FPX Maybank2u, FPX CIMB Clicks, and other available methods.
  • Provides access to all games and services on the mari88 platform, including slots, Live Casino, Sports Betting, Lottery, Poker, and e-sports.
  • Sending important communications related to your account, such as transaction confirmations, security notifications, and terms updates.

2.2 Security & Legal Compliance

  • Detecting and preventing fraudulent activity, money laundering (AML), and platform abuse.
  • Meeting compliance obligations under applicable laws, including AML/CFT reporting requirements.
  • Verifying that all users meet the minimum age requirement of 18 years.

2.3 Service Improvements

  • Analysing usage patterns to improve the platform's interface, performance, and features.
  • Personalising your experience, including game recommendations based on your play history.
  • Implementing responsible gaming programmes such as betting limits and risk pattern detection.

💬 Marketing Note: We will only send marketing communications such as promotions, bonus offers, and mari88 news if you have opted in to receive them. You may unsubscribe at any time via your account settings or by contacting our support team.

SECTION 3

Data Sharing & Disclosure

We understand your concerns about who can access your data. Mari88 does not sell your personal data. However, there are limited circumstances in which data sharing may occur:

3.1 Trusted Service Providers

We work with carefully selected and trusted third parties to support platform operations, including:

  • Payment Providers: Payment gateways for processing Touch 'n Go, GrabPay, DuitNow, and FPX transactions — they receive only the data necessary to process the transaction.
  • Game Providers: Third-party gaming software providers that supply slots, table games, and live casino. Data shared is limited to player ID and session information.
  • Analytics Services: Analytics tools that help us understand how players use the platform for improvement purposes.

All third-party service providers are bound by data protection agreements that prohibit them from using your information for any other purpose.

3.2 Legal Requirements

We may disclose your information to the relevant authorities where required by law or court order, including for the purposes of financial crime investigation or law enforcement.

3.3 What We Do NOT Do

🚫 mari88 never: sell your data to advertisers, share data with competing platforms, disclose your financial information to third parties without legitimate operational need, or use your data for profiling without your consent.

SECTION 4

Security & Data Protection

Mari88 continuously invests in security technology and procedures to protect your data from unauthorised access, loss, or exposure.

256-bit SSL Encryption
All data communications between you and our servers are fully encrypted
Multi-Layered Firewall
Multi-layered protection prevents unauthorised access to our servers
Strict Access Controls
Only authorised personnel may access player data for legitimate purposes
Regular Security Audits
Penetration testing and security reviews are conducted on a regular basis
Two-Factor Authentication (2FA)
An additional security layer for logins and high-value transactions
Automatic Data Backup
Your data is automatically backed up to prevent unexpected loss.

While we take rigorous security measures, no online system is 100% foolproof. We encourage you to play your part in keeping your account secure by using a strong password and never sharing your login credentials with anyone.

SECTION 5

Your Privacy Rights as a mari88 User

As a player mari88, you have the following rights regarding your personal data. We respect and support the exercise of all these rights:

👁️
Right of Access
Request a copy of all personal data we hold about you
✏️
Right to Rectification
Correct any inaccurate or incomplete data
🗑️
Right to Erasure
Your data deletion request is subject to legal obligations
Right to Object
Object to the processing of your data for direct marketing purposes
📦
Right to Portability
Receive your data in a structured, machine-readable format
⏸️
Right to Restriction
Restrict how we process your data in certain circumstances

To exercise any of the above rights, please contact our privacy team mari88 via email at support@mari88.bet or via the platform's Live Chat. We will process your request within 14 working days.

SECTION 6

Cookie Policy

Platform mari88 uses cookies — small text files stored on your device — to enhance your experience and ensure the platform functions properly. Below are the types of cookies we use:

Essential Cookies (Required)
Required for core platform functions such as login verification, session security, and payment processing. These cookies cannot be disabled.
Performance & Analytics Cookies
Helps us understand how players use the platform — most visited pages, time spent on the platform, and navigation patterns. This data is collected anonymously.
Functional Cookies
Saves your preferences such as language, favourite games, and account settings so you do not have to reset them each time you log in to mari88.
Marketing Cookies (Optional)
Used to deliver promotions and advertisements relevant to your interests. You may decline these cookies without affecting the core functionality of the mari88 platform.

You can manage and delete cookies through your browser settings. However, disabling essential cookies may affect your ability to fully use the platform's features. mari88.

SECTION 7

Data Retention & Deletion

7.1 Data Retention Period

Mari88 retains your personal data for as long as necessary for the stated purposes, taking into account applicable legal obligations:

  • Active Account Data: For as long as your account remains active on the mari88 platform.
  • Financial Transaction Records: Minimum 7 years from the date of transaction, for Malaysian financial and tax compliance purposes.
  • Game Activity Logs: 5 years for audit purposes and operational licence compliance.
  • Customer Support Communications: 3 years from the date of last interaction.

7.2 Data Deletion Upon Request

When you request account closure or data deletion, mari88 will delete or anonymise your data once it is no longer required for legal compliance purposes. Please note that certain data may need to be retained to fulfil legal obligations even after account closure.

SECTION 8

Changes to This Privacy Policy

Mari88 reserves the right to update or amend this Privacy Policy from time to time to reflect changes in our practices, new legal requirements, or platform improvements. When significant changes are made:

  • You will be notified via your registered email or in-platform notification at least 14 days before the changes take effect.
  • The "Updated" date at the top of this page will be revised to reflect the latest version.
  • Continued use of the mari88 platform after the effective date constitutes acceptance of the updated Privacy Policy.

📌 We encourage you to review this Privacy Policy page periodically to stay up to date with our latest data protection practices.

SECTION 9

Contact the mari88 Privacy Team

If you have any questions, concerns, or requests regarding this Privacy Policy or how we mari88 handling your personal data, please contact us through the following channels:

  • Privacy Email: privacy@mari88.bet
  • General Support Email: support@mari88.bet
  • Live Chat: Available 24 hours a day, directly on the mari88 platform.
  • WhatsApp & Telegram: As stated on our Contact Us page

We are committed to responding to all privacy-related inquiries within 48 working hours. For more complex requests such as full data access or deletion, the process may take up to 14 working days.

Thank you for entrusting your personal data to mari88. Your trust is a responsibility we take seriously every day.

🔐

Your Data Is Safe With Mari88

Your privacy is protected at every step. Create an account mari88 today and enjoy a safe, transparent, and entertaining online experience — alongside over 500,000 Malaysian players who already trust us.

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